What does a creative agency do during the client intake phase of a website project?

The client intake process is an important step in the website design process that helps the agency understand the needs and goals of the client and create a plan for the project.

During the client intake process for a website project, an agency typically does the following:

Gathers information about the client and their business:

This may include information about the client's goals for the website, target audience, budget, timeline, and any other relevant details.

Determines the scope of the project:

The agency works with the client to define the goals and requirements of the project and determine what is included in the scope of work.

Reviews the client's existing website (if applicable):

If the client already has a website, the agency may review the site to understand the client's current online presence and identify any areas for improvement.

Discusses the project with the client:

The agency may hold meetings or discussions with the client to further understand their needs and preferences and ensure that everyone is on the same page about the project.

Develops a proposal:

Based on the information gathered during the client intake process, the agency may create a proposal outlining the scope of work, timeline, and budget for the project.


Overall, the client intake process is an important step in the website design process that helps the agency understand the needs and goals of the client and create a plan for the project.